BOOKKEEPING • VAT • PAYROLL • XERO • CATCH-UP & CLEAN-UP
MORE THAN JUST BOOKKEEPING
Experienced, hands-on financial support to keep your business records accurate, reconciled and under control.


ABOUT LUMEN
EXPERIENCE
BEHIND THE NUMBERS
Lumen Bookkeeping combines professional bookkeeping qualifications with many years of practical financial and commercial experience.Before establishing Lumen, I spent 18 years with NatWest and have since worked in a busy commercial accounts and compliance environment, with responsibility for high-volume sales ledger and debtor management, bank reconciliations, payment processing and controls, client account administration and AML compliance.I am an AAT Licensed Bookkeeper and Xero Level 2 Certified Professional and Payroll Specialist. My practical experience also includes VAT, working with different VAT margin schemes, Xero tracking and maintaining accurate financial records in a busy commercial environment.I bring that experience to every Lumen client, whether you need regular bookkeeping support or help getting records caught up, reconciled and back under control.
HOW I CAN HELP
PRACTICAL SUPPORT FOR YOUR BUSINESS
Whether you need regular bookkeeping support, help getting your records back under control, or more detailed financial information to understand how your business is performing, Lumen can help.From day-to-day bookkeeping, bank reconciliations, sales and purchase ledgers, VAT and payroll to Xero, tracking and catch-up work, I provide practical support tailored to what your business actually needs.

SERVICES
WHAT I CAN
HELP WITH
Practical financial support for small businesses, from keeping your day-to-day records in order to resolving bookkeeping problems and providing clearer financial information.
WHY LUMEN
A PERSONAL
APPROACH
Lumen is deliberately a small practice, so you’ll deal directly with me and I’ll get to know your business and how it works. You’ll have experienced, hands-on support, clear communication and bookkeeping that is accurate, properly reconciled and kept under control.


Pamela Hughes is licensed and regulated by AAT under licence number 1010419. AAT is recognised by HM Treasury to supervise compliance with the Money Laundering Regulations and Lumen Bookkeeping is supervised by AAT in this respect.
Lumen Bookkeeping is committed to protecting your personal information and respecting your privacy.When you contact Lumen Bookkeeping or become a client, I may collect personal information such as your name, business name, address, telephone number, email address and information necessary to provide bookkeeping, VAT and related services.I use personal information only where there is a lawful reason to do so, including to respond to enquiries, provide agreed services, manage my relationship with clients, meet legal and regulatory obligations and maintain appropriate business records.Where necessary, information may be shared with trusted service providers or professional bodies involved in providing or regulating my services, including accounting software providers, HM Revenue & Customs and regulatory or law-enforcement authorities where required by law. Personal information is not sold to third parties.Personal information is kept only for as long as necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting and regulatory requirements.I take appropriate steps to keep personal information secure and protect it against unauthorised access, loss or misuse.Under UK data protection law, you may have rights in relation to your personal information, including the right to request access to your information and, in certain circumstances, to ask for it to be corrected, deleted or restricted.
If you have any questions about how your personal information is used, please contact Pam Hughes AATQB, Lumen Bookkeeping at [email protected].You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Last updated: September 2026
Lumen Bookkeeping is committed to protecting your personal information and respecting your privacy.When you contact Lumen Bookkeeping or become a client, I may collect personal information such as your name, business name, address, telephone number, email address and information necessary to provide bookkeeping, VAT and related services.I use personal information only where there is a lawful reason to do so, including to respond to enquiries, provide agreed services, manage my relationship with clients, meet legal and regulatory obligations and maintain appropriate business records.Where necessary, information may be shared with trusted service providers or professional bodies involved in providing or regulating my services, including accounting software providers, HM Revenue & Customs and regulatory or law-enforcement authorities where required by law. Personal information is not sold to third parties.Personal information is kept only for as long as necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting and regulatory requirements.I take appropriate steps to keep personal information secure and protect it against unauthorised access, loss or misuse.Under UK data protection law, you may have rights in relation to your personal information, including the right to request access to your information and, in certain circumstances, to ask for it to be corrected, deleted or restricted.
If you have any questions about how your personal information is used, please contact Pam Hughes AATQB, Lumen Bookkeeping at [email protected].You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Last updated: September 2026
CATCH-UP BOOKKEEPING
FALLEN BEHIND WITH YOUR BOOKKEEPING?
It happens. Bank transactions build up, invoices haven’t been entered, reconciliations don’t balance and suddenly your accountant needs figures that aren’t ready.I can help bring your records back up to date, investigate discrepancies, reconcile your accounts and get your bookkeeping back into good order — without judgement and without making it more complicated than it needs to be.
I CAN HELP WITH
• Bank accounts that haven’t been reconciled
• Missing, duplicated or incorrectly entered transactions
• Sales and purchase ledgers that need sorting out
• Outstanding debtor and creditor balances
• Xero records that have got into a muddle
• VAT records that need bringing up to date
• Getting your bookkeeping ready for your accountant
NEED HELP GETTING BACK ON TRACK?
You don’t need to sort everything out before getting in touch. Tell me where things have got to, and I can help work out what needs doing.





